1. Return Window

You may return most items within 14 days of delivery for a refund or exchange. To be eligible, the item must be:

• In new and unused condition

• In its original packaging, including all accessories and manuals

• Accompanied by the proof of purchase (order number or receipt)

2. Items Not Eligible for Return

Some items are non-returnable, including:

• Opened software or digital downloads

• Gift cards or store credit

• Clearance or final sale items

• Products damaged due to misuse, negligence, or unauthorized repair

3. How to Initiate a Return

To request a return:

📧 Email us at info@beeezz.com
Include your order number, the reason for return, and any relevant photos if the item is damaged or defective.

Once approved, we’ll provide you with return instructions and the return address.

4. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error (wrong item, damaged, or defective).

• We recommend using a trackable shipping service. Beeezz is not responsible for returns lost in transit.

5. Exchanges

If you received a defective or damaged product, we’ll gladly exchange it. Contact us within 3 days of receiving your order to arrange an exchange.

6. Refunds

Once your return is received and inspected:

• You’ll be notified of the approval or rejection of your return.

• If approved, your refund will be processed to your original payment method within 3 days.

• Original shipping fees (if any) are non-refundable, except in cases of damaged or incorrect items.

7. Need Help?

We’re here to assist you at any step. If you have questions or need support, reach out to:

📧 Email: [your support email]
📞 Phone: [your phone number]
📍 Address: [your business address]